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Reality Check in Quality Control: Underestimated Weaknesses of Manual Inspections

In a survey of over 100 quality experts, we were able to demonstrate that while the limitations of manual quality control are generally recognized, their actual extent is often underestimated. Failure to adequately address these risks in manual inspection inevitably leads to high costs resulting from customer complaints or false rejects.

In a survey of over 100 quality experts, we were able to demonstrate that while the limitations of manual quality control are generally recognized, their actual extent is often underestimated. Failure to adequately address these risks in manual inspection inevitably leads to high costs resulting from customer complaints or false rejects.

Peter Droege, CEO and co-founder of Maddox AI, smiling in a head-and-shoulders portrait.

Peter Droege

CEO & Co-founder of Maddox AI

CEO & Co-founder of Maddox AI

CEO & Co-founder of Maddox AI

In our discussions with potential customers at Maddox AI, we often come across the fact that many company representatives lack sufficient awareness of the true extent of weaknesses in their manual visual quality controls. The accuracy and performance of these controls is often significantly overestimated. This results in avoidable costs ensuing from selling defective parts to the customer or increased scrap by falsely rejecting good parts.

In our discussions with potential customers at Maddox AI, we often come across the fact that many company representatives lack sufficient awareness of the true extent of weaknesses in their manual visual quality controls. The accuracy and performance of these controls is often significantly overestimated. This results in avoidable costs ensuing from selling defective parts to the customer or increased scrap by falsely rejecting good parts.

Limits of manual quality inspection: concentration span 0.5x, inconsistency 2x from expectation to reality.
Limits of manual quality inspection: concentration span 0.5x, inconsistency 2x from expectation to reality.
Limits of manual quality inspection: concentration span 0.5x, inconsistency 2x from expectation to reality.

In a survey of more than 100 quality experts, we demonstrated that while the limitations of manual quality control are widely recognized, their actual extent is often underestimated. If these risks in manual inspection are not adequately addressed, it inevitably leads to high costs due to customer complaints or pseudo-scrap.

AI-Based Support for Quality Experts

AI-Based Support for Quality Experts

AI-Based Support for Quality Experts

AI-based inspection systems offer a solution and can achieve inspection accuracies comparable to those of an ever-attentive human inspector. Given that human inspectors’ defect annotations serve as the basis for AI-based inspection systems, the limitations of manual controls play a pivotal role in developing robust AI systems. Even the most advanced AI algorithm cannot achieve optimal inspection accuracy if it relies on inconsistent training data. Long story short: Without a consistent defect definition, the developed AI model will not be accurate. The good news is that solutions such as Maddox AI support quality experts with various digital tools to create a consistent defect definition and thus consistent training data. A high quality training dataset ultimately leads to highly accurate AI models.